隐私条款

Privacy Policy

1.      信息收集

    a)直接收集的信息/Information collected directly

    在您访问站点、注册账户、查询信息、购买产品、获取客户服务、提交意见时,您可能需要向我们提供您的个人信息。

    这些个人信息可能包括:

        身份信息/Identity data例如您的姓名、职务、公司/组织名称、电子邮件地址、电话号码和传真号码,以及实际地址(包括街道、城市、省、邮政编码和/或国家/地区);

        账户信息/Registration data例如您在注册和管理账户时所提供的信息,包括用户名和密码

        消费记录和习惯信息/Marketing data包括您的浏览及搜索记录、设备信息、位置信息、订单信息以及您对我们出版物的订阅和相关浏览记录,以便于我们提取您的浏览、搜索偏好、行为习惯、位置信息等特征,基于特征标签进行间接人群画像并展示、推送信息;

        财产信息/Financial information包括您的信用卡或其他财产账户信息,以进行支付结算、确认您的支付进度及状态;

        出口管制信息/Export control information例如您的国籍、公民身份以及所在国家/地区,以便于我们依据相关出口管制法规,确定您是否具备获得特定技术信息的资格;

        交易信息/Transaction data包括与我们的产品和服务相关的查询记录和订单信息,以及您的收款和付款详细信息;

        调查和反馈信息/Survey and feedback包括您在参与我们的问卷调查时,基于我们的站点、产品和服务质量提供的相关信息,以满足我们改进服务质量的合理需要; 

        地理位置信息/Geographical information对于某些站点,在您明确同意的情况下,我们可能会收集您的移动设备的实时精确位置(“地理位置”)。该信息仅出于方便您使用我们的站点,优化我们的服务的目的而收集。为了实现前述目的,我们可能将您的地理位置信息共享给我们的服务提供商,其将严格按照本《隐私条款》的条款与条件处理此类信息;

        使用数据/Usage data包括与您如何使用我们的站点相关的信息、查看的页面、传送的字节数、单击的链接、访问的资料、访问站点的日期和时间、您从哪个网站链接到我们的站点,以及在站点内执行的其他操作。该等数据将通过Cookie和同类技术收集,具体请见本《隐私条款》“我们如何使用Cookie和同类技术”部分;

        技术数据/Technical data例如 Internet 协议 (IP) 地址、浏览器类型、功能和语言以及操作系统。该等数据将通过Cookie和同类技术收集,具体请见本《隐私条款》“我们如何使用Cookie和同类技术”部分。如果您在使用我们的某项产品或服务时,没有按照页面提示提供相关信息,我们可能无法为您提供相应的产品或服务或完成交易。  

    b)从第三方收集的信息/Information collected from third parties

        依据适用的法律,我们可能会从您已相应授权的第三方(例如社交媒体网站/应用程序)处收集与您相关的个人信            息。我  们可能会将此类信息与我们已有的与您相关的信息结合使用,以帮助我们根据您的偏好并出于本《隐私条            款》中所述的其他目的,改进和定制我们的站点。

       如您拒绝我们获取上述信息,可能无法使用我们的某些产品或服务,但不影响您使用浏览、搜索、交易等核心功能。

 

2.     信息使用/ Use of information

    我们可能会将收集的个人信息用于以下目的:

        提供服务/Services and transactions我们可能会按您的请求为您提供以下服务,包括但不限于提供产品或服务信息,查询您已购买或以其他方式使用的公司产品或服务的信息,注册您所购买的产品,处理产品订单,处理保修索赔请求,更换产品手册及回应您的其他服务请求。

        管理和维护业务和站点/Manage and protect business and sites我们可能会使用您的个人信息管理和维护我们的业务和站点,包括疑难解答,系统的维护和支持以及数据的报告和托管。

        改进业务、站点、产品和服务/Improve business, site, products and services我们可能会使用您的个人信息,通过业务分析或其他方式帮助我们改进业务、站点、产品和服务,例如根据您的特定偏好或兴趣定制和优化我们的站点。 

        营销/Marketing依据适用的法律法规,我们可能会使用您的个人信息向您推荐您可能感兴趣的产品或服务,或向您推荐其他解决方案、活动、新闻、调查、特惠等其他内容。若您拒绝接收此类信息,您可以通过届时适用的方式进行取消或退订。

        强制实施/Enforcement我们可能会将收集的个人信息用于发现、应对和阻止商业欺诈、侵犯知识产权、违反公司条款、违反法律法规或其他滥用我们站点的行为。

 

3.    信息存储和保护/Storage and Protection of Information

        依照适用法律,我们使用符合业界标准的安全防护措施保护您提供的个人信息,防止相关数据遭到未经授权的访问、       公开披露、使用、修改、损坏或丢失。

      互联网环境并非百分之百安全,请您使用复杂密码协助我们保证您的账号安全。在发生或者可能发生个人信息安全事     件时,我们将按照法律法规的要求,及时采取补救措施、向您告知相关情况并向有关主管部门报告。

 

4.    信息共享和披露/Information sharing and disclosure

    我们可能会在法律允许的范围内,与包括以下各方在内的第三方共享您的个人信息:

-          集团公司和关联公司/Group Companies and affiliates仅为实现本《隐私条款》中所述目的,我们可能会根据合理需要,与我们的关联公司和集团公司共享您的个人信息。

-          服务提供商/Service provider仅为实现本《隐私条款》中所述目的,我们可能会与代表我们提供服务(例如管理网站、开展调查、处理和执行交易、分析站点和执行分析)的服务供应商共享您的个人信息。我们将要求服务供应商按照我们的指示以及不低于本《隐私条款》之保护标准的条件处理您的个人信息。

    法定情形下的披露/Disclosure under legal circumstances

-          根据法律法规的规定和行政机关的要求,为了完成某些交易,我们可能会向相关金融机构和政府部门披露您的个人信息。

-          我们仅会在以下情况下,公开披露您的个人信息: 如果我们确定您出现违反法律法规的情况,或为保护统耐保及其关联公司用户或公众的人身财产安全免遭侵害,我们将依据适用法律披露您的个人信息。

 

 

5.    跨境转移/Cross-border transfer

 统耐保是一家跨国公司,您在访问站点、使用我们产品或服务的过程中可能发生数据跨境转移。您在访问站点或使用 我 们的产品或服务时向我们提供个人信息,即表明您确认并同意我们可能将您的个人信息提供(包括以开放访问权的方式提供)给位于中国境外的统耐保关联公司、集团公司、服务供应商以及其他业务合作伙伴。请注意,其他国家/地区的个人信息保护的法律要求可能与中国有所不同,但是我们会采取技术措施和其他必要措施,确保您的个人信息得到不低于本《隐私条款》所述程度的保护。

6.     Cookie和同类技术/Cookie and similar technologies

Cookie 是包含少量信息的文本文件,当您访问我们的站点时,为确保网站正常运转,我们会在您的计算机或移动设备上存储Cookie

Cookie 很有用,因为它们有助于组织我们站点的内容和布局,并让我们可以识别以前曾访问过我们站点的计算机或其他设备。Cookie 可执行许多不同的工作,例如让我们的站点记住您的首选设置,帮助我们提高站点的可用性和性能,并改善您使用这些站点的体验。

我们不会将 Cookie 用于本《隐私条款》所述目的之外的任何用途。您可根据自己的偏好管理或删除 Cookie。有关详情,请参见 AboutCookies.org。您可以清除计算机上保存的所有 Cookie,大部分网络浏览器都设有阻止 Cookie 的功能。但如果您这么做,则需要在每次访问我们的网站时亲自更改用户设置。

另外,我们的站点可能包含称为网站信标的电子图像(有时称为单点图),用于计算访问过特定页面的用户数。我们可能会将网站信标包含在促销电子邮件或新闻快递中,以便于确定您是否已打开邮件并对其执行操作。如果您不希望自己的活动以这种方式被追踪,则可以随时从我们的寄信名单中退订。

 

7.     儿童的信息/Information of children 

我们不会有意向儿童(即14周岁以下的未成年人)收集信息,也不会将我们的站点锁定于或定向到儿童。若我们发现已经收集或可能收集了儿童个人信息,我们将立即删除相关数据。

 

8.    您的权利

除非适用的中国法律法规另有规定,关于您的个人信息,您拥有以下权利:

-          访问您的个人信息。您可以访问您的个人信息。

-          更正/更新您的个人信息。您可以联系我们更正或更新您提供的个人信息。

-          删除您的个人信息。您可以请求删除您的个人信息,如果我们(i)对您个人信息的处理违反适用法律法规;(ii)在未经您同意的情况下收集或使用了您的个人信息;(iii)对您个人信息的处理违反了我们与您之间的约定;(iv)您不再使用我们的产品或服务,或者您已经注销您的账户;或者(v)不再向您提供我们的产品或服务。

-          变更您同意的范围。您可以随时变更您同意的范围或者撤销您的同意。在您撤销您的同意后,我们将不再处理您的个人信息。但是,您撤销同意并不会影响之前对您个人信息的处理。

-          注销您的账户。您可以随时注销您的账户。在您的账户注销后,我们将停止向您提供任何服务,并将按照您的请求删除您的个人信息或进行匿名化处理,除非适用的法律法规另有规定。

9.     对本隐私条款的变更/Changes to this privacy policy

我们保留随时对本《隐私条款》进行修订或更新的权利。我们会在本页面上发布对本《隐私条款》所做的任何变更。未经您明确同意,我们不会削减您按照本《隐私条款》应享有的权利。

 

10.  如何联系我们/How to contact us 

如果您对本《隐私条款》有任何疑问、意见或建议,您可以通过IT@TUNAP.cn与我们联系。



1.     Collection of information

a)    Information collected directly 

You may need to provide us with your personal information when you visit the site, register for an account, inquiry, purchase products, obtain customer service and submit comments; 

This personal information may include: 

Identity information, such as your name, title, company / organization name, email address, phone number and fax number, and physical address (including street, city, province, postal code, and / or country);

Account information, such as the information you provided when you registered and managed your account, including your username and password;

Consumption records and habits information, including your browsing and search records, device information, location, order, your subscription to our publications and related  browsing records, so that we can extract your browsing and search preferences, behavior habits, locations and other features, perform indirect crowd portraits based on feature tags then display and send information;

Property information, including credit card or other propertyaccount information for payment settlement and confirmation of your payment progress and status;

Export control information, such as your nationality, citizenship, and country / region, so that we can determine whether you are eligible for specific technical informationin accordance with relevant export control regulations;

Transactioninformation, including query records and order information related to our products and services, as well as your collection and payment details;

Survey and feedback information, includingthe relevant information you provide based on the quality of our site, products, and services when you participate in our questionnaire to meet our reasonable needs to improve the quality of our services.;

Geographical information,for some sites, we may collect the real-time precise location (“Geographic location”) of your mobile device with your explicit consent. This information is collected solely for your convenience in using our site and optimizing our services. In order to achieve the aforementioned purpose, we may share your geographic location information with our service providers, which will process such information strictly in accordance with the terms and conditions of this Privacy Policy;

Usage data, including information about how you use our site, pages viewed, number of bytes transmitted, links clicked, materials visited, date and time of the visit to the site, and which site you linkedto our sites, and other operations performed within the site. This data will be collected through cookies and similar technologies, as detailed in the “How we use coolies and similar technologies” section of this Privacy Policy;

Technical data, such as Internet Protocol (IP) addresses, browser types, features and languages, and operating systems. This data will be collected through cookies and similar technologies, as detailed in the “How we use coolies and similar technologies” section of this Privacy Policy;If you do not provide relevant information according to the page prompts when usingourproducts or services, we may not be able to provide you with the corresponding products or services or complete the transaction.

For some sites, we may collect the precise real-time location (i.e., geographic location) of your mobile device with your explicit consent. This information will only be used for your convenience. The geographic location of your mobile device may be disclosed to our service providers, who may process such information when providing services on our behalf.

b)      Information collected from third parties.

In accordance with applicable law, we may collect personal information about you from authorized third parties, such as social media websites / apps. We may use this information in conjunction with information we already have about you to help us improve and customize our site to your preferences and for other purposes described in thisPrivacy Policy.

If you refuse us to obtain the above information, you may not be able to use some of our products or services, but it will not affect your use of core functions such as browsing, searching, and transaction.

2.    Use of information

We may use the personal information we collect for the following purposes:

Provide services. We may provide you with the following services at your request, including but not limited to providing product or service information, querying information about company products or services that you have purchased or otherwise using, registering your purchased products, and processing product orders, processing warranty claims, changing product manuals, and responding to your other service requests.

Manage and maintain business and sites. We may use your personal information to manage and maintain our business and sites, including troubleshooting, system maintenance and support, and reporting and hosting of data;

Improve business, site, products and services.We may use your personal information to help us improve our business, site, products, and services through business analysis or other means, such as tailoring and optimizing our site to your specific preferences or interests;

Marketing. In accordance with applicable laws and regulations, we may use your personal information to recommend products or services that may be of interest to you, or to recommend other solutions, events, news, surveys, special offers and other content. If you decline to receive such information, you may cancel or unsubscribe in the manner applicable at that time.

Enforcement. We may use the personal information we collect to detect, respond to, and preventcommercial fraud, infringement of intellectual property rights, violations of company terms, laws and regulations, or other abuses of our site.

3.    Storage and Protection of Information

In accordance with applicable laws, we use industry-standard security safeguards to protect the personal information you provide from unauthorized access, public disclosure, use, modification, damage, or loss of relevant data.

The Internet environment is not 100% secure. Please use complex passwords to help us keep your account secure. When a personal information security incident occurs or is likely to occur, we will promptly take remedial measures, notify you of the relevant situation, and report to the relevant competent authority in accordance with the requirements of laws and regulations.

4.    Information sharing and disclosure

We may share your personal information with third parties, including the following, to the extent permitted by law:

Group Companies and affiliates. For the purposes described in this Privacy Policy, we may share your personal information with our affiliates and group companies as we reasonably need .

Service provider. For the purposes described in this Privacy Policy, we may share your personal information with service providers who provide services on our behalf, such as managing websites, conducting investigations, processing and executing transactions, analyzing sites, and performing analytics. We will require service providers to process your personal information in accordance with our instructions and conditions no less than the protection standards of this Privacy Policy.

Disclosure under legal circumstances.

In accordance with laws and regulations and the requirements of administrative agencies, in order to complete certain transactions, we may disclose your personal information to relevant financial institutions and government departments.

We will only disclose your personal information publicly: If we determine that you have violated laws and regulations, or to protect thepersonal and property safety of TUNAP and its affiliates or the public, we will disclose your personal information in accordance with applicable laws.

5.    Cross-border transfer

TUNAP is a multinational company and your data may be transferred across borders while you visit your site and use our products or services. By providing personal information to us when you visit the site or use our products or services, you acknowledge and agree that we may provide your personal information (including by providing open access) to TUNAPaffiliates, group companies, service providers, and other business partnerslocated outside of China. Please note that the legal requirements for the protection of personal information in other countries may differ from China, but we will take technical measures and other necessary measures to ensure that your personal information is not less than the level described in this Privacy Policy.

6.    Cookie and similar technologies

A cookie is a text file containing a small amount of information. When you visit our site, to ensure that the site functions properly, we store cookies on your computer or mobile device. Cookies are useful because they help organize the content and layout of our site and allow us to identify computers or other devices that have previously visited our site. Cookies do many different things, such as letting our sites remember your preferred settings, helping us improve the usability and performance of our sites, and improving your experience with those sites.

We do not use cookies for any purpose other than the purposes described in this Privacy Policy. You can manage or delete cookies according to your preferences. For more information, see AboutCookies.org. You can clear all cookies stored on your computer, and most web browsers have a feature that blocks cookies. But if you do this, you will need to change your user settings yourself each time you visit our website.

In addition, our site may contain electronic images called web beacons (sometimes referred to as "Single-point plots") that are used to count the number of users who have visited a particular page. We may include web beacons in promotional emails or newsletters to make it easier to determine if you have opened the message and act on it.If you do not want your activity to be tracked this way, you can unsubscribe from our mailing list at any time.

7.    Information of children

We do not knowingly collect information from children (i.e. minors under the age of 14), nor do we lock or direct our site to children. If we find that personal information about children has been collected or may be collected, we will immediately delete the relevant data.

8.    Your rights

Unless otherwise provided by applicable Chinese laws and regulations, you have the following rights regarding your personal information:

Access your personal information. You can access your personal information.

Correct / update your personal information. You can contact us to correct or update the personal information you provide.

Delete your personal information. You can request the deletion of your personal information (i) if we process your personal information in violation of applicable laws and regulations; (ii) if we collect or use your personal information without your consent; (iii)if the processing of personal information violates an agreement between us; (iv) ifyou no longer use our products or services, or you have canceled your account; or (v) if we no longer provide you with our products or services.

Change the scope of your consent. You can change or withdraw your consent at any time. After you revoke your consent, we will no longer process your personal information. However, your withdrawal of consent will not affect the previous processing of your personal information.

Cancel your account. You can cancel your account at any time. After your account is cancelled, we will stop providing you with any services and will delete your personal information or anonymize it at your request, unless applicable laws and regulations otherwise provide.

9.    Changes to thisprivacy policy

We reserve the right to amend or update this Privacy Policy at any time. We will post any changes to this Privacy Policy on this page. Without your explicit consent, we will not reduce your rights under this Privacy Policy.

10. How to contact us

If you have any questions, comments or suggestions about this Privacy Policy, you can contact us through IT@TUNAP.cn.  



法律声明

Legal Information

在使用本“站点”前您务必仔细阅读本“法律声明”。您对本站点的访问与使用即视为您同意本法律声明项下全部内容,并愿意予以接受和遵守。 


知识产权声明

本“站点”内所有资料(包括但不限于所有文字、图片、视频等)的版权及其他所有权利均归属于统耐保和/或其关联公司所有。您仅可为个人或非商业目的之用途进行访问、下载和/或复制,并且您的该等行为必须保留本声明项下知识产权声明。 

未经统耐保书面许可,您不得对本站点上的任何内容进行任何修改、编辑或传播,亦不得以任何形式作进一步商业使用。本站点所含任何内容均不得视为以暗示、默许或授予您统耐保或其关联公司的任何商标、版权、专利或其他任何知识产权。

 

免责声明

统耐保不对本站点上任何内容作出任何形式的承诺或保证(包括但不限于信息的准确性、完整性、产品适销性或适用性等),对任何方因使用或信赖本站点内任何信息而引起的任何直接、间接、附带、特殊、后果性或其他损害,统耐保不承担任何形式之责任。


合规

作为全球化公司,TUNAP 坚定地致力于全球层面以及本地的公司合规。 这不仅包括遵守法律法规,还包括员工的正确心态,这是 TUNAP 集团持续成功不可或缺的一部分。 我们的目标是坚持本心,同时,这种心态意味着我们的员工严格遵守所有适用的国家和国际法律法规。为了对我们的员工,以及我们的客户、供应商和其他业务合作伙伴更加透明,我们根据我们的企业价值观制定了实用的行为准则,这些准则总结在 TUNAP 集团的合规守则中。


如果您有任何问题或意见无法与您的主管说明,请联系:

沈女士

统耐保(上海)国际贸易有限公司 合规官

电子邮箱:Flora.Shen@tunap.cn

电话号码:+86(0)21 5029 7157


举报系统

TUNAP集团一直致力对与客户、供应商和其他业务合作伙伴以诚相待。研究表明,从第三方收到的报告通常有助于解决金融犯罪案件。因此,我们创建了一个系统,允许TUNAP集团员工和第三方向我们报告犯罪行为和其他严重的违规行为。这个基于互联网的工具叫做业务守护者监控系统(BKMS)。

如果您想使用这个系统,可以使用真实姓名或者匿名的方式进行报告。但是,由于我们希望营造一个开放的沟通环境,我们鼓励您在提交报告时提供您的姓名。我们将严格保密地处理您的个人信息,并考虑所有相关方的合法利益。

您可以在BKMS系统中创建一个邮箱,通过该邮箱我们可以与您联系,方便处理后续问题,或者您以后想在报告中添加更多信息。如果需要,通过邮箱进行的通信也可以保持匿名。该系统的目的只是为了提请注意TUNAP集团内部涉嫌经济犯罪或严重违反合规的情况。任何将该系统滥用于其他目的的行为都可能构成犯罪。

 

您可以在此处提交报告


非常感谢您的支持!



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Without TUNAP's written permission, you may not make any modification, edit, or dissemination of any content on this site, nor use it for any further commercial use in any form. Nothing contained on this site shall be deemed to imply, tacitly, or grant you any trademark, copyright, patent, or any other intellectual property right of TUNAP or its affiliates.


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TUNAP does not make any kind of promise or guarantee (including but not limited to the accuracy, completeness, marketability or applicability of the information, etc.) of any content on this site, and any party who uses or trusts this site TUNAP assumes no liability whatsoever for any direct, indirect, incidental, special, consequential or other damages arising out of any information contained herein.


Compliance 

As a global company, TUNAP is firmly committed to corporate compliance at the global level as well as locally. This includes not only compliance with laws and regulations, but also the mindset of employees, which is an integral part of the continued success of the TUNAP Group, and it is our goal to promote that mindset. At the same time, this mindset means that our employees strictly abide by all applicable national and international laws and regulations. In order to be more transparent to our employees, as well as to our customers, suppliers and other business partners, we have developed practical codes of conduct based on our corporate values, which are summarized in the TUNAP Group Compliance Code.


If you have any questions or comments that cannot be clarified with your supervisor, the following contact person is at your disposal:

Flora Shen

Compliance Officer

E-mail:Flora.Shen@tunap.cn

Tel:+86(0)21 5029 7157


Reporting Hotline

We are committed to treating each other with integrity, together with our customers, suppliers and other business partners. Research have shown that reports received from third parties often help solve financial crime cases. For this reason, we have created a system that allows TUNAP Group employees and third parties to report criminal acts and other serious compliance violations. This web-based tool is called BKMS System (Business Keeper Monitoring System). If you wish to report an incident using this system, you may do so anonymously or using your name. However, as we would like to cultivate an environment of open communication, we encourage you to provide your name when submitting reports. We will handle your personal information with strict confidentiality and will take into account the legitimate interests of all parties involved. Please create a mailbox in the BKMS system. This is important in case we have follow-up questions or if you want to add more information to your report later. Communication through the mailbox can also be kept anonymous if desired. The system is only intended to draw attention to suspected cases of economic crime or serious breaches of compliance within the TUNAP Group. Any misuse of this system for other purposes may constitute a crime. 


You can submit a report here


Many thanks for your support!

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